FAQs

No. While we handle the basics of scheduling, our core focus is clinical governance. We are a management and safety ecosystem built by a laser technician specifically to solve the gaps in consent, insurance compliance and clinical support that general systems ignore.

Whether you are a solo practitioner, a boutique skin clinic or a multi-location aesthetic empire, LaserCare Pro is scalable. If you use lasers (IPL, Diode, Alexandrite, Nd:YAG), this was built for you.

Once a client is booked, the system automatically triggers a secure link to their email. They can complete their medical history and consent forms on their own device. The software flags any “yes” answers to contraindication questions, so you can review them before they even arrive.

Yes. We have designed our workflows to create a “bulletproof” audit trail. By ensuring time-stamped signatures and pre-treatment screenings are completed before every session, you are providing the exact level of due diligence insurance providers look for.

The AI Agent is an advanced clinical resource trained on vast libraries of laser physics, skin protocols and drug interactions. It is designed to assist your decision-making, not replace it. It’s like having a digital textbook that answers you back instantly when you need to check a medication or a skin type protocol.

Absolutely. The forum is a “safe space” accessible only to verified LaserCare Pro subscribers. It is moderated to ensure professional, helpful and respectful discourse among peers.

Data security is our highest priority. We use industry-leading encryption (AES-256) and are fully GDPR/HIPAA compliant. Your client records and clinical photos are stored in a secure, cloud-based environment with regular backups.

We’ve integrated with leading finance providers so you can offer “treat now, pay later” options. The application process is handled within the platform, meaning you get paid upfront and the finance provider handles the collections, removing the risk from your clinic.

We believe our software should earn your business every month. While we offer annual discounts, our standard plans are month-to-month. No “hostage” contracts here.

Because this is built by a tech, we know you’re busy. We offer personalised onboarding sessions to help you migrate your data and get your team up to speed quickly.